Behnke Holdings Corporation

This is an unpaid volunteer position supporting the Books by Behnke publishing division. Our paid customer service team is currently full — active volunteers are considered first when a paid seat opens. Volunteers provide their own workspace and email/tools; if a company email is issued, you may be asked to cover the associated cost.

Resume / CV

Optional but recommended. Upload first — we'll auto-fill your name, email, phone, and links.

Resume (optional) — PDF, DOC, DOCX, TXT, RTF

About You

Full legal name *

Email *Phone *

City, State (or 'Remote') *

LinkedIn URLPortfolio / website

Role-Specific Questions

Why do you want to volunteer with Books by Behnke? *How many hours per week can you commit? *Which days and times are you generally available? *Any prior customer service experience? (Not required)How would you handle an upset customer who wants a refund we can't give? *

Do you have reliable internet, a computer, and a quiet space for calls? *

YesNo

I understand that I may be responsible for my own email/tools if a company email is not provided. *I understand this is an unpaid volunteer position and not a paid employee role. *I understand that if a paid customer service position opens, active volunteers are considered first but placement is not guaranteed. *

Work Authorization

Are you legally authorized to work in the United States? *

YesNo

Will you now or in the future require sponsorship for employment visa status? *

YesNo

Are you at least 18 years of age? *

YesNo

Background & Legal

A conviction record will not necessarily disqualify you from employment. Answers are reviewed in compliance with applicable federal, state, and local fair-chance hiring laws.

Have you ever been convicted of a felony? *

YesNoPrefer not to say

If yes, please describe (charge, date, jurisdiction, outcome). If no, write 'N/A'. *

Have you been convicted of any misdemeanors in the past 7 years (excluding minor traffic offenses)? *

YesNo

If a conditional offer is made, do you consent to a background check (criminal, employment, education verification)? *

YesNo

Do you consent to a pre-employment drug screen if required for this position? *

YesNo

Work History — Past 3 Years

List your three most recent positions, starting with the most recent. If you have fewer than three, write 'N/A'.

Most recent — Employer *Most recent — Job title *Most recent — Dates of employment (e.g. Jan 2024 – Present) *Most recent — Supervisor name & phone *Most recent — Duties & reason for leaving *

May we contact this employer? *

YesNo

Previous — EmployerPrevious — Job titlePrevious — Dates of employmentPrevious — Duties & reason for leavingEarlier — EmployerEarlier — Job titleEarlier — Dates of employmentEarlier — Duties & reason for leavingHave you had any employment gaps longer than 60 days in the past 3 years? If yes, briefly explain. *

Education

Highest level of education completed *School / institution *Field of study / major (if applicable)Relevant certifications, licenses, or professional training

Skills & Fit

What related work experience do you have for THIS specific role? *Why are you interested in this position with Behnke Holdings Corporation? *What are your three greatest professional strengths? *What is one area you are actively working to improve? *Describe your remote work setup (workspace, internet, equipment)How many hours per week are you available to work? *Earliest date you could start if offered the position *Salary or rate expectation (annual, hourly, or per project) *

Professional References

Provide two professional references (not family members). At least one must be a former supervisor.

Reference 1 — Full name *Reference 1 — Relationship (e.g. former supervisor) *Reference 1 — Phone *Reference 1 — Email *Reference 2 — Full name *Reference 2 — Relationship *Reference 2 — Phone *Reference 2 — Email *

Voluntary Self-Identification (EEO)

Behnke Holdings Corporation is an equal opportunity employer. The following is voluntary, kept confidential, and used only for EEO reporting. It will not affect your application.

GenderRace / EthnicityVeteran statusDisability status

Acknowledgements

I certify that the information provided in this application is true and complete to the best of my knowledge. I understand that any false statement may result in disqualification or termination. *I understand that if hired, my employment is at-will and may be terminated by either party at any time, with or without cause. *I consent to be contacted via the email and phone number I provided regarding this application. *

Anything Else

Cover letter / message (optional)How did you hear about us?

Your application is secure

This is the official Behnke Holdings Corporation application portal. We will never ask you to pay to apply, and we never request passwords, banking information, or government ID through this form. If you have any doubts, contact us directly at careers@behnkeholdings.com.

Customer Service Representative (Volunteer) — Books by Behnke

Resume / CV

About You

Role-Specific Questions

Work Authorization

Background & Legal

Work History — Past 3 Years

Education

Skills & Fit

Professional References

Voluntary Self-Identification (EEO)

Acknowledgements

Anything Else

Your application is secure